Pentair Residential Systems catalogue 2023

18 CATALOGUE 2023 PENTAIR RESIDENTIAL SYSTEMS * Training sessions are proposed via internet (webinars) and face-to-face whenever it’s possible. Following languages are supported: French, English, German, Italian, Polish, Russian and Dutch. FOCUS ON OUR TECHNICAL SUPPORT AND APPLICATION ENGINEERING TEAM Level Participants type Topics 1 Salesmanagers, buyers Introduction of a specific product rangewith a high level overviewon product features and benefits 2 Technicians, engineers designers Complete presentation of howa valve operates 3 Installers and maintenance technicians Hands on session where the valve is totally dismantled and rebuilt by the participant OUR TEAM OF MULTILINGUAL FIELD APPLICATION ENGINEERS OFFER FOLLOWING SERVICES TO OUR DIRECT CUSTOMERS: Management of technical requests in maximum 24 hours with a 90% service level agreement. A back-up permanency via techsupport.water@pentair.com ensures a continued support even when your dedicated expert is out of office. Support, expertise and technical advice for the sizing, the installation and the maintenance of our products. The calculation for the sizing is key to determine the resin volume, ensuring that the required flow rate and the expected water quality will be obtained. The number of required tanks permits to select the most suitable valve type for a particular application. In depth product and application knowledge of our engineers will enable you to select the most optimized product, using the right system type and exploiting all products features. Assistance in answering to tenders Troubleshooting problematic situations Three different levels of product trainings*: