Pentair Residential Systems catalogue 2023

IN THESE WARRANTY TERMS & CONDITIONS: “Conditions” means these warranty terms and conditions, as set out in this document and (unless the context otherwise requires) includes any special warranty terms and conditions separately agreed in writing between the Purchaser and Pentair. “Goods” means the goods which Pentair has supplied to the Purchaser and to which these Conditions are intended to apply. “Pentair” means the party who has sold and supplied the Goods to which these Conditions apply. “Purchaser” means the party who has purchased the Goods to which these Conditions apply. THE FOLLOWING ADDITIONAL TERMS APPLY TO THESE CONDITIONS: 1. Pentair does not warrant accessories or components that are not manufactured by Pentair. This include any service parts used that are manufactured by other companies, including but not limited to, motors, pistons, seal kits, spacer kits, bypass valves, brine connections & devices, or any other non-Pentair parts. Such items may carry warranties offered by the original manufacturers and, to the extent possible, Pentair will, if expressly requested in writing to do so by the Purchaser, assign to Purchaser its rights under the original manufacturer’s warranty, without recourse to Pentair. 2. Purchaser must give Pentair notice in writing of any alleged defect covered by this warranty (together with all identifying details, including the serial number, the type of Goods, and the date of purchase) within thirty (30) days of the discovery of such defect and in any event during the warranty period. No claim made after the expiration of the warranty period shall be valid. 3. This warranty is based on the use of original equipment manufacturer (OEM) replacement parts. Pentair assumes no responsibility or liability if alterations, non-authorized design modifications and/or non-OEM replacement parts are incorporated. If requested by Pentair, any Goods (or its component parts) must be promptly returned to Pentair prior to any attempted repair, or sent to an authorized service station designated by Pentair, and Purchaser shall prepay all shipping expenses. Customers are not allowed to return goods to Pentair on their own initiative. Any return shipments without RMA-number and/or not organized by Pentair will be refused. Pentair will evaluate the request for return and send a written authorization number (RMA) to the customer if the return is required. This authorization does not imply any liability, whether direct or indirect, apparent or hidden, of Pentair and does not suspend in any event any payment owed by the Purchaser at the date due. The customer has to clearly mark the product and shipment documents with this RMA number. Pentair shall not be liable for any loss or damage to Goods in transit, nor will any warranty claim be valid unless the returned Goods are received intact and undamaged as a result of shipment. Repaired or replaced material returned to customer will be shipped FCA (Incoterms 2020), Pentair’s warehouse or factory. Pentair will not give Purchaser credit for parts or Goods returned to Pentair. Unless otherwise stated in the Warranty Table, this warranty extends to repaired or replaced parts of Pentair’s manufacture for six (6) months or for the remainder of the original warranty period applicable to the Goods or parts being repaired or replaced, whichever is greater. 4. If multiple problems occur which are related to each other, the warranty period of the root cause will be taken as the warranty period for all affected components. 5. Pentair may substitute new Goods or improve part(s) of any Goods judged defective without further liability. All repairs or services performed by Pentair, which are not covered by this warranty, will be charged in accordance with Pentair’s standard prices then in effect. 6. Under the terms of this warranty, Pentair shall not be liable for: (a) consequential, incidental, collateral, special or liquidated losses or damages; (b) defects caused by normal wear and tear, abnormal conditions of use, failure to maintain, clean, use or operate as per Pentair’s product manual or other written guidelines (including, but not limited to applicable codes and ordinances), accident, neglect, abuse or misuse of the Goods; (c) the expense of, and loss or damage caused by, repairs or alterations made by anyone other than Pentair; (d) damage caused by failure to maintain water conditions or water chemistry, by water freezing, membrane fouling or scaling, debris build-up, abrasive materials, chemicals, gases, liquids, scale deposits, corrosion, lightning, improper voltage, mishandling, or other similar conditions; (e) damage due to hydro-pneumatic or pneumatic use; (f) damage caused by friction, wear, chemical attack, or debris build-up on wear parts (“wear parts” include, but are not limited to: pistons, piston rods, seals, spacers, end cap quad rings, and brine valves on all piston operated valves, as well as valve disk flappers on Autotrol valves, and parts requiring replacement under recommended maintenance procedures, such as filter housing O-rings and gaskets); (g) valves exposed to excessive levels of the following list of contaminants: (i) Ozone: > 0.0 mg/l; (ii) Chlorine or chloramines: > 4mg/l; (iii) Hydrogen Sulfide; (iv) pH: < 6 or > 9; (v) iron, manganese, sand or suspended solids in concentrations sufficient to cause scuffing on piston and seal surfaces; (h) any loss, damage, or expense relating to or resulting from installation, removal or reinstallation of Goods; (i) any labor costs or charges incurred in repairing or replacing defective Goods or parts, including the cost of reinstalling parts that are repaired or replaced by Pentair; (j) any expense of shipment of Goods or repaired or replacement parts; or (k) any other loss, damage or expense of any nature, including, without limitation, accidental damage, fire, acts of God, or other circumstances outside Pentair’s control. 7. TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY IS THE SOLE WARRANTY OF PENTAIR AND PENTAIR HEREBY EXPRESSLY DISCLAIMS AND PURCHASER WAIVES ALL OTHER WARRANTIES EXPRESSED, IMPLIED IN LAW OR IMPLIED IN FACT, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PENTAIR’S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE, AT ITS OPTION, TO REPAIR OR REPLACE ANY GOODS (OR ITS COMPONENT PARTS) WHICH HAS A DEFECT COVERED BY THIS WARRANTY, OR TO REFUND THE PURCHASE PRICE OF SUCH GOODS OR PART.